Finding Reliable Reviews of HostRocket Services

visual-of-the-hostrocket-website-homepage HostRocket is a web hosting service that offers SSD shared hosting, VPS hosting and domain services as well as web design and support. They host both personal and business websites with features such as cPanel control panel, unlimited storage space, unlimited bandwidth and unlimited domains. According to their website, customers can choose from four different plans, depending on their preferences. There is a monthly plan for $11.98 per month, a semi-annual plan for $8.99 per month, and an annual plan for $7.99 per month. There is also a biennial plan for $5.99 per month. Each of the plans offers unlimited disk space, unlimited websites and email accounts, as well as 24/7 tech support. In the ten years that HostRocket has been in existence, it has garnered a reputation as a well-respected web hosting service. However, according to a recent HostRocket review by Top 10 Reviews, many people consider their pricing to be less competitive than other web hosting services. This review also cited concerns with the HostRocket customer service, which many feel has a slow response time. However, HostRocket does offer a great library of apps that customers can install relatively quickly and easily. They also charge a fee for domain registration, even if a customer purchases one of the hosting packages. They do not offer international domains, and customers should be aware that the low monthly rate is only available when you pay for the service up front. SSL must be purchased and installed separately, since it is not included in the domain hosting packages. Customers must have a dedicated IP to obtain an SSL certificate, which can cost an additional fee, along with fees for remote backup and domain registration service. HostRocket does not offer live chat support yet, which is seen as a particular disadvantage for international customers in different time zones who may need technical help, but customers can still receive immediate help over the phone 24/7. HostRocket does have a small customer base, and the company runs its own data center, so receiving service when they call is generally unproblematic, as reported by many clients. Another recent HostRocket review by Who Is Hosting This noted that there are no free domain names offered by the service provider, but they do offer customers more than 250 auto-install scripts with Joomla, Mambo, Drupal and WordPress, among others. They also offer a 30-day money-back guarantee of the hosting fees, although setup fees are not included in this guarantee. Many customers report that their website is easy to use and navigate, and that the range of services they provide is quite adequate for most small business customer’s needs. It has also been recommended that, to get the best price deal, customers should sign up for one of the long-term shared hosting plans, however, this may not be desirable for customers who want to try out a plan before they buy it.

Additional Information

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